Contact the event organiser

The organiser or venue runs the event and sets its details, so questions about door times, age policy, accessibility, seating, or the lineup are theirs to answer. findout handles the tickets and the money.

Ways to reach them

• The event page on findout has a contact link for the seller; it opens an email pre-addressed to the organiser with the event name in the subject.
• Replying to your ticket confirmation email also works; questions that belong to the organiser are passed on.

When to contact findout instead

Anything about the purchase itself: finding your tickets, refunds, a charge you do not recognise, or a problem with the listing. Use the Contact us button below and include your order number.